The Windsor Court

I’m so confident in the excellent staff and management of The Windsor Court, that I am leaving a review for our stay NEXT MONTH. I know that, upon arrival, that we are going to be greeted by an efficient Bell staff and a Reception team that is attentive and well prepared. I know that our suite is going to be exceptionally appointed and totally ready for our stay. I also know that The Polo Lounge team is going to serve us world-class cocktails and wonderful provisions. Finally, I know that every time we depart and return during our three-day stay that we will be warmly recognized by the staff and that our checkout will be efficient and entirely accurate. The Windsor Court has become the foundation of our regular visits to New Orleans and we savor every visit.

We had an absolutely wonderful stay at the Windsor Court Hotel. From the moment we arrived, the hospitality was exceptional. We booked through Amex Fine Hotels & Resorts, and they were incredibly kind in accommodating an early check in for us, which made a huge difference while traveling with our baby. We were also pleasantly surprised with a room upgrade and a confirmed 4 PM late checkout, which made the whole experience feel relaxed and luxurious. The food was truly excellent, every meal was fresh and beautifully presented. The decor throughout the hotel is stunning. The entrance flowers were gorgeous and made such a grand first impression. The paintings and artwork around the property are really amazing and give the hotel a refined, elegant character. My wife especially loved the ambiance and attention to detail. The service was very courteous and thoughtful at every step. Everyone made us feel welcome and well taken care of. Our baby had a great time, and we appreciated how comfortable and smooth everything felt. Overall, we loved our stay and would highly recommend Windsor Court. We are already looking forward to coming back.

Staff and service were EXCEPTIONAL!! From the coffee barista, to the room service staff, to the valets … everyone was kind and helpful. The spa was wonderful, we visited multiple days. Room service was delicious and perfectly on time. Their beignets were top notch!! The restaurant had great food. Kenneth provided excellent service and fun. Will visit again!!

This place is so nice. I am ruined for my usual Marriott hotels. We had a huge suite and it cost more than the Marriott but it was so nice. And the service and decor are outstanding. Also a fantastic location.

Truly the best hotel experience I’ve ever had! The room was beautiful, clean, spacious, and well-maintained. The view from our balcony was very pretty. Housekeeping came daily and put thoughtful little touches all throughout the room. The room service was wonderful. The gym is clean and well maintained with towels, hair ties, cold water bottles, fresh fruit, and headphones. The spa looks beautiful, although I did not get a chance to try it. The service has been INCREDIBLE - truly EVERY person I’ve encountered has been exceptional. It is evident they truly CARE about guest experience. The ONLY improvement I’d suggest is that the rooftop “heated” pool was very cold - too cold for us to utilize which was a bummer. However, the poolside bar, towels/lotion/oil, and service was great.

Our first stay at the Windsor Court was absolutely spectacular, and it definitely won't be our last. The hotel exudes an incredible old-world sophistication, showcased through its stunning artwork and the true elegance of Le Salon tea room. The location is perfect—situated directly across the street from Caesars New Orleans casino and just one block from the French Quarter. Our accommodations were equally impressive; the room was huge, featuring an incredibly comfortable bed and a private balcony overlooking the street. A major highlight was breakfast at The Grill Room, where I highly recommend ordering the croissant Benedict. We also want to give a special shout-out to Ross at valet; he was professional, welcoming, and the perfect representation of the hotel’s high service standards. For future guests, I would recommend requesting a room on one of the higher floors to help with the street noise. We can't wait to come back

This hotel is absolutely beautiful! From the courtyard/drive up to the restroom, every detail was carefully thought through! I visited here to meet some friends and family to have a bite and drinks at the Polo Club. There was live band playing music, lively/friendly people, and the food was pretty good. The wait staff was attentive and service was pretty quick to say we ordered 5 burgers, a veggie wrap, and 6 orders of fries! I did not spend the night here, but if the rooms look as good as their general restroom, I know I would be floored!

This was by far the best hotel experience I've had in New Orleans and likely ever in any city. My room was serviced each morning so spectacularly with such care for my belongings. The food was absolutely incredible and staff were extremely professional and friendly. I helped organize a conference and the banquets staff, chef, rooms coordinator, a/v manager - everyone was truly amazing. Our needs were address immediately and we were blown away. The location is perfect. Pool is small but very nice. Decor and furnishings are gorgeous. I highly recommend this hotel.